Trust Center

Security & Data Safety

ClinicalPearls helps clinicians preserve what they learn and evaluate clinical AI — with de-identification by the physician and isolation of every Dossier by design.

Compliance

SOC 2 Type II infrastructure

Held by our hosting providers

HIPAA Safe Harbor workflow

18-identifier physician attestation

Resources

Controls

Continuously monitored

Infrastructure security

  • Encryption in transit (TLS)
  • Encryption at rest for database and file storage
  • Managed cloud hosting on audited data centers
  • Continuous database backups

Data isolation

  • Row-level security on every user table
  • Dossier content readable only by its owner
  • Authenticated, token-verified server requests
  • Leaked-password protection enabled

De-identification & privacy

  • 18-identifier HIPAA Safe Harbor checklist
  • Explicit physician attestation before save
  • Automated identifier scrub as a safety net
  • Evaluator identities removed from lab exports

Access & operations

  • Role-based admin access via protected role table
  • Least-privilege production access
  • Periodic automated security scans
  • User-initiated deletion of pearls, cases, papers

Subprocessors

Amazon Web Services • Database, compute and storage hosting

Cloudflare • Edge hosting, TLS and DDoS protection

OpenAI • Speech transcription, embeddings and case structuring

Perplexity • Literature retrieval and reference suggestions

Google model APIs • Structuring and summarising de-identified text

Google Workspace • Support email

FAQ

Is ClinicalPearls SOC 2 certified?

Our hosting infrastructure providers hold SOC 2 Type II and ISO 27001 reports. ClinicalPearls itself has not yet completed an independent SOC 2 audit.

Do you store protected health information?

The platform is designed so cases are de-identified before they are saved. Physicians review every case against the 18 HIPAA Safe Harbor identifiers and confirm none remain; an automated scrub runs as a backstop.

Who can see my Dossier?

Only you. Row-level security restricts your pearls, cases, transcripts and papers to your account.

Can I delete my data?

Yes. Delete items from your Dossier at any time, or email support to delete your account and its content.

Updates

Physician-attested de-identification

Privacy

Pilot release, 2026

Every dictated case now requires review against all 18 HIPAA Safe Harbor identifiers and an explicit confirmation before it can be saved.

Security inquiries: support@clinicalpearls.ai. See also our Privacy Policy and Pilot Terms.